Streamline Your Service Management

FixiBo provides a unified platform for seamless warranty tracking, efficient service requests, and enhanced customer-company-engineer communication.

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Powerful Features for Everyone

Customer Portal

Easy OTP login, product/warranty viewing, simple service request creation, status tracking, and quote approvals.

Company Dashboard

Manage products, customers, engineers, service requests, schedules, quote reviews, and view insightful reports.

Engineer Portal

View assigned jobs, update status in real-time, manage schedules, and create quotes for company review.

Warranty Management

Automatically track warranty status for products and projects based on purchase/completion dates.

Controlled Quote Workflow

Engineers submit quotes for out-of-warranty work, companies review/approve before customers see them.

Reporting & Analytics

Gain insights into service performance, engineer efficiency, and customer satisfaction metrics.

Why FixiBo for Your Company?

  • Reduce Administrative Overhead: Digitize service requests, eliminate paperwork, and streamline tracking.
  • Increase Engineer Efficiency: Clear job assignments, mobile status updates, and optimized scheduling.
  • Improve Quality Control: Review and approve quotes before they reach the customer, ensuring accuracy.
  • Data-Driven Decisions: Leverage reports on service times, costs, and satisfaction to optimize operations.

Benefits for Your Customers

  • Effortless Service Requests: Easily submit requests online anytime via phone number and OTP.
  • Transparent Tracking: Monitor service request status and engineer visit schedules in real-time.
  • Clear Communication: Receive notifications and approve/reject quotes directly through the portal.
  • Improved Satisfaction: A smooth, transparent service experience leads to happier customers.

Simple Steps to Resolution

1

Request Service

Customer submits request via easy-to-use portal.

2

Assign & Schedule

Company assigns available engineer and schedules visit.

3

Service & Quote

Engineer performs service / creates reviewed quote (if needed).

4

Completion

Job completed, status updated, customer provides feedback.

Ready to Transform Your Service Management?

See FixiBo in action and discover how it can benefit your business and your customers. Get in touch for a personalized demo.

Request a Demo Today